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AI

3 min article

37

Before You Hire an AI Agent, Put It in a JAR

A useful AI agent needs a clear job, limited authority, and regular review. Alek's JAR framework keeps a small experiment from sprawling through the business.

Give the agent one specific job and a clear trigger

  • Give the agent one specific job and a clear trigger
  • Limit what it can read, say, and change
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Operations & Process

4 min article

38

Canada's AI Strategy Is a Business Operations Signal

Canada's new AI strategy matters for business, but the practical move is still the same: pick one workflow, prove the value, and keep the rollout grounded.

AI adoption needs a workflow plan

  • Start where the cost is visible
  • Measure one useful result before expanding
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Operations & Process

5 min article

39

The Hidden Labour Tax of Software Workarounds

A lot of businesses think their software is affordable because they only count the subscription. The real cost often shows up in status chasing, spreadsheet patch jobs, and people...

The real cost is usually coordination, not subscription fees

  • The real cost is usually coordination, not subscription fees
  • Workarounds are often a fit problem, not a discipline problem
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Operations & Process

5 min article

40

The Day Generic Software Stops Saving You Money

Generic software is fine until your team starts building a second business just to keep it usable. Here is how to spot the shift early and what to do next.

Workarounds are often a fit warning, not a discipline problem

  • Workarounds are often a fit warning, not a discipline problem
  • The cost usually shows up in coordination, not subscription price
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Operations & Process

5 min article

41

Before You Approve the Workflow Build

Before you approve a workflow, automation, or AI project, ask five boring questions. They will save you from vague scope, vendor drift, and expensive guessing.

A good first project is easy to name

  • A good first project is easy to name
  • Cost and timeline get clearer when ownership is clear
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Operations & Process

4 min article

42

When Status Lives in Five Places

If your team checks inboxes, Slack, spreadsheets, and memory to answer one simple status question, you do not have a reporting problem. You have a source-of-truth problem.

One workflow should have one trusted status home

  • One workflow should have one trusted status home
  • Duplicate entry is usually a design problem, not a discipline problem
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Operations & Process

2 min article

43

If You Cannot Define Done, Do Not Automate Yet

Most automations fail before code because nobody can say what done means. Here is a simple test you can run in 60 seconds.

Make the outcome visible

  • Make the outcome visible
  • Name one owner
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Operations & Process

2 min article

44

Handoffs Are the Hidden Profit Leak

If work keeps getting dropped between people, it is not a people problem. It is a handoff problem. Here is the simple fix.

Name the handoff moment

  • Name the handoff moment
  • Pick one owner for done
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Operations & Process

2 min article

45

Most Bottlenecks Are Decision Stalls

If work keeps piling up in one spot, it is often not a people problem. It is a decision problem. Here is how to spot it and fix it.

Find the exact moment the work slows down

  • Find the exact moment the work slows down
  • Name the decision that is missing
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