Knowledge people can use.
The relevant procedures, examples and business context organized so your team and AI can work from the same information.
You don’t need another system to figure out on your own. We take the work worth improving, organize the knowledge behind it and build practical workflows around your team and tools. Then we help your people use them and check whether the work is getting easier.
Book a Preflight conversation$5,000–$25,000 Indicative build range
One scoped implementation engagement. We agree the work, participation and price before starting.
Buying AI doesn’t connect your information, explain the exceptions or give your team time to learn. And a routine workflow doesn’t automatically need a custom software project. We follow the actual work, choose the simplest suitable approach and carry the setup through with your people.
The relevant procedures, examples and business context organized so your team and AI can work from the same information.
Agreed tasks, connected tools and clear handoffs, with people responsible for decisions and exceptions.
Setup and training on real work, with a starting measure and a way to see whether the change is helping.
These are possible starting points. We agree the workflows, tools and people included before the build begins.
Choose an agreed workflow, understand the starting point, put the change into use and review what happened. That might mean less retyping, fewer missing details or faster handling of a customer request. The measure follows the job; we don’t promise the same saving for every business.
Keep your team supported as the work changes. We help with questions, troubleshoot the agreed workflows and make scoped updates. We can also help new staff get started and keep the shared business knowledge useful.
$1,000–$2,500/month
Indicative support range. We agree the updates, onboarding and upkeep covered. New workflows and larger builds need a separate agreement.
We agree the workflows, relevant business knowledge, tools and people included before work begins. We start with a few selected priorities. The seven areas above show possibilities, not seven included implementations.
Flight Plan helps when the problem, priority or approach needs investigation. If you already have a sufficiently clear brief, bring it to Preflight. We’ll work out what needs checking before agreeing a build.
We look at what your tools can already do before recommending replacements. A simpler process or connection may be enough. Any integration depends on the access and features your tools support.
It’s shared business knowledge your team and AI can use: relevant procedures, examples and context, organized around the work. We start with what the selected workflows need, rather than moving every file you have.
Your people bring examples, explain decisions and exceptions, and practise using the workflows. Someone needs authority to make decisions. We lead the setup and train people on their actual jobs; we agree the time needed beforehand.
We agree which tasks AI can prepare or carry out, where people review the results and who handles exceptions. Decisions and permissions follow the work. We test those boundaries with your team before relying on them.
We agree a starting point and a useful measure for the chosen job, such as repeated entry, missing details or handling time. We review the work after the change is in use and check what still needs attention.
Inflight can cover questions, troubleshooting, agreed updates, staff onboarding and knowledge upkeep. We agree what is covered and how to get help. New workflows, larger builds and third-party costs are scoped separately; support is not unlimited.
Tell us what you’d like to make easier. We’ll help you think through where to start before you spend money. Leave with a practical next step, whether or not we work together.
Book a Preflight conversation