E-Commerce Platform
Cookies by George E-Commerce Platform
Complete e-commerce solution enabling national cookie delivery operations with automated order processing, multi-carrier shipping, and customer subscription management.
Timeline: 12 months
Project Overview
Cookies by George needed a complete e-commerce solution to manage their growing cookie delivery business across national retail locations. Off-the-shelf platforms couldn't handle their unique requirements for custom product bundling, multiple shipping carriers, subscription services, and location-based operations.
We built a comprehensive platform that transforms how they operate their business - from order processing to delivery management. The system automates complex workflows, connects with essential business services, and provides real-time visibility into operations across all locations.
The result is a streamlined operation that handles over 400,000 cookies annually with automated order processing, intelligent shipping management, and seamless integration with payment processors and delivery services.
The Challenge
Complex Product Bundling: Cookies by George needed sophisticated product combination rules with dynamic pricing logic that could handle custom configurations and promotional stacking.
Multi-Carrier Shipping Management: The business required real-time shipping rate calculations across multiple carriers (FedEx, ShipEngine, MCDispatch) with delivery date scheduling and zone-based pricing rules.
Subscription & Payment Processing: Managing recurring billing automation, multiple payment processors (Stripe, DataCandy), and complex payment chains for various transaction types.
Inventory & Location Management: Real-time stock allocation across multiple locations with blackout date scheduling and geographic service boundary validation.
Scale & Performance: Supporting national operations with enterprise-grade reliability, comprehensive error tracking, and background job processing for time-sensitive operations.
Technologies Used
Our Solution
Streamlined Order Management
We created an intelligent order processing system that automatically handles complex product combinations and custom configurations. Orders flow seamlessly from placement to fulfillment, with automated inventory tracking and promotional pricing applied instantly across all locations.
Smart Shipping & Delivery
The platform connects with multiple shipping providers (FedEx, ShipEngine, MCDispatch) to automatically find the best rates and delivery options. Customers get accurate delivery dates and tracking, while the business saves time and money through automated carrier selection and scheduling.
Reliable Payment Processing
We integrated secure payment processing through Stripe and DataCandy, enabling smooth transactions for one-time purchases and recurring subscriptions. The system handles all payment complexities automatically, ensuring customers can pay easily while the business gets paid reliably.
Complete Business Dashboard
A comprehensive admin dashboard gives complete visibility into operations - from order status and inventory levels to sales analytics and customer management. Real-time monitoring ensures any issues are caught and resolved quickly, keeping operations running smoothly.
Visual Highlights
Admin Dashboard Overview
Product Bundling System
Multi-Carrier Shipping Management
Results & Impact
Streamlined Operations
The platform transformed Cookies by George's operations by automating order processing, inventory management, and shipping coordination across all national locations. Staff now spend time growing the business instead of managing manual processes, while customers enjoy faster, more reliable service.
Connected Business Systems
By connecting 8+ essential business services including payment processors, shipping carriers, and monitoring tools, the platform eliminated data silos and manual coordination. Information flows automatically between systems, reducing errors and providing complete visibility into operations.
Growth & Scalability
The business now handles over 400,000 cookies annually with confidence, supporting growth from local to national operations. Automated promotional campaigns, subscription management, and loyalty programs drive customer retention while reducing administrative overhead.
Reliable Performance
With 99.9% uptime and real-time error monitoring, the platform ensures consistent operations even during peak seasons. Customers can always place orders, payments process reliably, and shipments track accurately - building trust and repeat business.
Key Metrics
"Great service, excellent at problem solving, a joy to work with! Alek has a wonderful personality and is really great at bouncing ideas off of each other to result in the best product possible. 10/10 would recommend!"
Ready to Transform Your Business?
Let's discuss how we can create a custom solution that fits your unique needs.